Authorized Service Centre Locator
Important Notes:
Transportation Costs: The cost of transporting or shipping a Greenworks unit to and from an Authorized Service Provider is the customer's responsibility and is not covered under warranty.
Battery and Charger Requirement: Please bring the battery(ies) and charger(s) used with your Greenworks product when visiting an Authorized Service Provider. These are necessary for diagnostic testing.
Proof of Warranty: Customers must present either proof of purchase or a valid warranty form issued by the Greenworks Customer Service Team upon arrival at an Authorized Service Provider for warranty service.
Non-Serviceable Items: The following items are not eligible for service through Authorized Service Providers:
- AC Products
- 24V Products
- Chainsaws
- Pole Saws
- String Trimmers
- Edgers
- Hedge Trimmers
- Pole Hedge Trimmers
- Blowers
- Snow Shovels
- Earth Augers
- Power Tools
- Garden Carts
- Vacuums
- Robotic Vacuums
- Trolling Motors
- Pressure Washers
- Backpack Sprayers
- Stand-Alone Powerheads
- Dethatchers
- Cultivators/Tillers
- 48V Lawnmowers
- 40V 20” Lawnmowers
If you are having issues with any products in the above list, please contact our Customer Success Team @ 1-888-909-6757
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